FAQ
Earring Materials
Earring hooks are sterling silver and/or 14k gold plated- nickel and lead free!
How Do I Place An Order?
You can purchase items on the shop page or if you want a custom item you can contact me with your request at 720-441-2525 or chloe@chloerose.us.
Payment and Shipping
Items will be shipped out within a week of your purchase. Items will arrive 7-10 business days after the shipping date.
Arrival dates may be affected due to COVID-19.
An email will be sent to you once your items have been shipped.
Secure Ordering & Payment Options
PayPal and credit card payments are accepted. All payments are through this website only.
Returns & Refunds
All sales are final!
If an item is damaged or broken upon arrival you can contact with a photograph of the item and a new product will be sent or a refund will be issued.
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