FAQ

Earring Materials

 

Earring hooks are sterling silver and/or 14k gold plated- nickel and lead free!​

​How Do I Place An Order?

 

 You can purchase items on the shop page or if you want a custom item you can contact me with your request at 720-441-2525 or chloe@chloerose.us.

 

Payment and Shipping

 

Items will be shipped out within a week of your purchase. Items will arrive 7-10 business days after the shipping date. 

Arrival dates may be affected due to COVID-19.

An email will be sent to you once your items have been shipped.

​Secure Ordering & Payment Options

 

PayPal and credit card payments are accepted. All payments are through this website only.

 

Returns & Refunds

 

All sales are final!

If an item is damaged or broken upon arrival you can contact chloe@chloerose.us with a photograph of the item and a new product will be sent or a refund will be issued. 

 

Privacy Policy

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